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Items purchased from X Y L A R T’s online store are eligible for a full refund within fourteen (14) days of receipt, provided that products are not opened and packaging is intact.

If you wish to return an item, please initially email our Customer Service at support@xylart-concept.com stating your order number, reason of your return and item(s) you wish to return.

Please send items to:
11 Prevezis street
Athens 10444

We encourage you to send your product by a traceable method. X Y L A R T is not responsible for lost or misdirected packages.